SHEIN Return Policy: Everything You Need to Know Before Returning Items

SHEIN is popular for trendy fashion at affordable prices, but sometimes items don’t fit or meet expectations. Knowing the SHEIN return policy helps you avoid confusion and return products smoothly.

This guide explains how SHEIN returns work, including timelines, refunds, and important conditions you should know before starting a return.

👉 Official SHEIN Return Policy: https://m.shein.com/us/Return-Policy-a-281.html

SHEIN Return Time Limit

SHEIN Return Policy | Return Window, Refunds & Easy Returns Guide

SHEIN generally allows returns within 35 days of the purchase date.

To be eligible for a return:

  • Items must be unworn, unwashed, and in original condition

  • Tags must be attached

  • Items should be returned in original packaging, when possible

Starting the return within the allowed time window is important for a successful refund.

SHEIN Return Policy | Return Window, Refunds & Easy Returns Guide

How to Return Items on SHEIN

Lowe's return policy

How to Return Items on SHEIN

SHEIN returns are mostly handled online. Here’s how it works:

  1. Log in to your SHEIN account

  2. Go to My Orders and select the item you want to return

  3. Choose the return reason and submit the request

  4. Print the return label or use the provided return method

  5. Ship the item back as instructed

Once SHEIN receives and inspects the return, the refund process begins.

Refund Method & Processing Time

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  • Refunds are usually issued to the original payment method

  • Some refunds may be issued as SHEIN Wallet credit, depending on your selection

  • Processing typically takes a few business days after the return is received

Shipping fees are usually non-refundable unless the return is due to an error by SHEIN.

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Make SHEIN Returns Easier With Manage Receipt

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Make SHEIN Returns Easier With Manage Receipt

Online shopping often means email confirmations and digital invoices that get buried over time.

With Manage Receipt, you can:

  •  Save and organize SHEIN order receipts and invoices

  •  Keep all shopping records in one secure place

  •  Find proof of purchase instantly when starting a return

  •  Avoid searching through emails or screenshots

Staying organized makes returns faster and stress-free.

Items That Can’t Be Returned

amazon return policy

Under the SHEIN return policy, some items are generally non-returnable, including:

  • Bodysuits, lingerie, underwear, and swimwear

  • Beauty products once opened

  • Jewelry and accessories (varies by item)

  • Final sale or clearance items

  • Gift cards

Always check the product page before purchasing to confirm return eligibility.

amazon return policy

Conclusion

zara return policy

Conclusion

The SHEIN return policy is simple when you understand the basics — start your return within 35 days, keep items unused with tags attached, and follow the online return steps carefully. Since some items are non-returnable, checking details before purchasing is always a smart move.

For the most accurate and updated information, always refer to the official policy here:
👉 https://www.shein.com/Return-Policy-a-281.html

FAQs

Q1. What is SHEIN’s return window?

SHEIN allows returns within 35 days of the purchase date.

Q2. Does SHEIN offer free returns?

The first return for an order may be free in some cases. Additional returns usually require paying the return shipping fee.

Q3. How long does SHEIN take to process refunds?

Refunds are typically processed within a few business days after SHEIN receives the returned item.

Q4. Can I return SHEIN items without tags?

No. Items usually must have original tags attached to be eligible for return.

Q5. What items are not returnable on SHEIN?

Items like lingerie, swimwear, beauty products, jewelry, and final sale items are generally non-returnable.
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Peace of Mind with Every High-Value Purchase

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From smartphones to air conditioners, big purchases come with big responsibilities. With Manage Receipt, you can stop worrying about lost receipt. Whether you’re requesting a refund or sending a product for repair, your receipts are always there when you need them.